CEAVEO® RECEPTIONinhouse Partners only
AI-driven classification, reply drafts and intelligent routing for shared inboxes. Every incoming e-mail reaches the right person — with drastically reduced response times. Part of the SERVICESinhouse platform. Made in Germany.
Availability
RECEPTIONinhouse does not go on open sale. It is currently available to partners only.
The reason is not a half measure but an experience: this product only pays off once someone sets it up and runs it — mailboxes and rules, trained people and somebody who is reachable for the first follow-up question. An inbox nobody has set up does not sort itself. That is exactly the work our partners do every day, which is why we open RECEPTIONinhouse to them first.
We are building our partner programme right now. There is no sign-up page for it yet; we look after partners personally. The November 2026 market launch is for CEAVEO® LEGALinhouse and the PRIVACYinhouse data-protection extension — the full picture is in the announcement of 27 August 2026.
Intelligent reception for teams with shared inboxes
CEAVEO® RECEPTIONinhouse automates and optimises e-mail intake and routing. With AI classification, personas and routing rules, every message reaches the right person — with a fitting reply draft right in the inbox.
RECEPTIONinhouse is part of the SERVICESinhouse platform and uses the same GDPR-compliant infrastructure as all CEAVEO products. Cloud SaaS — no installation, no local maintenance.
Customer-facing teams with shared inboxes that handle many requests every day.
Support teams and front desks that need to classify and route requests quickly.
Scale without new hires — handle growing e-mail volume without adding staff.
RECEPTIONinhouse is available to partners only — there is no open sale. You support companies with IT, organisation or customer service and would like to join? Or you are a company looking for the right route? Talk to us — we will tell you which route is open to you.